7JL Privacy Policy

Welcome to 7JL. We understand why players are careful when sharing personal details online. This policy explains, in clear terms, what account data may be requested, why it may be processed, and the safeguards used to support account privacy.

This privacy information is intended for Philippine users aged 21 and above. Its purpose is to help you understand how data protection applies when you access the website, manage your account, use payment features, browse games, or contact player support.

Personal information should only be processed for legitimate platform needs, such as account access, security, payments, support, and meeting applicable requirements. This page does not authorise unrelated use of your details. Any specific data-sharing practice remains governed by the current policy and applicable law.

Only information reasonably connected to operating the platform, protecting accounts, processing available services, and assisting members should be requested. The exact details required may vary by feature and current verification requirements.

Details you provide directly:

• Registration details: These may include your username, mobile number, password, and an email address if you choose to provide one. Registration currently requires an alphanumeric username of 6–13 characters and an alphanumeric password of 6–12 characters.
• Identity verification and account checks: Mobile number verification is enabled during registration. Other details, including a name, address, or identity document, should only be provided when a current account notice or lawful verification process specifically requests them.
• Payment information: Verification information may be requested when needed for account security, payment review, or compliance. Do not submit sensitive documents through unofficial channels, and confirm any request with player support before proceeding.
• Support communications: When you use available deposit or withdrawal features, transaction-related details may be processed to handle and review the request. Current promotional information references Pay Maya, USDT, Grab Pay, online banking, and Gcash, but availability must always be confirmed after login.

Messages and relevant account details you send through official customer-support channels may be retained to answer enquiries, investigate issues, and maintain service records.

• Technical information may include your device type, operating system, browser details, and information generated when you access the Web, iOS, or Android service.
• Security logs may also include an IP address and an approximate location derived from technical data. These records can help protect accounts, detect misuse, and troubleshoot access problems.
• Betting history and transaction records on 7JL.
• Login times and account activity logs.
• Cookies and browsing data, as explained in Section 5.

7JL uses personal information only for clear and relevant purposes connected with account access, payments, games, support, security, and responsible platform management.

• Account Access and Security: To support secure sign-in, identity checks, and account protection.
• Payment Processing: To receive deposit instructions and process withdrawal requests through available payment options.
• Gaming Services: To record game participation, update account balances, and administer eligible rewards under the applicable rules.
• Player Support: To review and respond to your questions, account concerns, or complaints.
• Promotions and Bonuses: To send information about relevant offers only when you have agreed to receive promotional messages.
• Fraud Prevention: To identify unusual account behaviour and help prevent fraud, misuse, or unauthorised access.
• Legal and Compliance Duties: To meet applicable legal, compliance, and regulatory requirements in supported locations.
• Service Improvement: To analyse platform performance, address technical issues, and improve the user experience across Web, iOS, and Android.

Your personal information is not sold for advertising purposes. You may opt out of promotional communications at any time without affecting essential account or security notices.

7JL does not sell your personal information. Limited data may be disclosed only when necessary for the purposes outlined below, subject to applicable law and this privacy policy.

• Payment Processing Only the information required to process a transaction may be shared with an available payment provider selected through the platform. Payment options and availability must be confirmed after login.
• Technology Service Providers Selected service providers may process limited data for hosting, technical operations, or security monitoring. They must protect the information and may not disclose it without a lawful basis.
• Legal and Compliance Duties: Information may be disclosed when required by a valid order from a court, regulator, or government authority with jurisdiction under applicable law.
• Fraud and Security Investigations Relevant records may also be provided when lawfully required to support investigations into suspected financial fraud, account abuse, or cybercrime.

The website uses cookies to support account access, improve site performance, and provide a smoother user experience. Cookies are small data files stored in your browser or device.

• Essential Cookies These cookies help maintain login sessions, protect accounts, and deliver essential website functions. Disabling them may prevent some services from working properly.
• Functional Cookies These remember selected preferences, such as language, display choices, or page settings, so you do not need to configure them on every visit.
• Analytics Cookies These help identify which pages are visited most often and how visitors use the site. Where possible, usage patterns are reviewed without directly identifying individual users.
• Marketing Cookies: Used to tailor relevant offers to your interests. You may disable this category at any time.

You can block cookies through your browser settings. However, doing so may prevent some features on 7JL from working as intended.

Personal information is retained only for as long as reasonably necessary for its stated purpose, account administration, security, dispute handling, and applicable legal obligations. Retention periods may differ by data type and should be checked against the current policy.

• Account Details: Kept while the account remains active and for the applicable retention period after closure.
• Transaction Records: Stored for the period required under applicable legal, financial, and compliance obligations.
• Identity Verification Documents: Retained after account closure when needed for legal compliance, payment reviews, security checks, or dispute resolution.
• Customer Support Chat Records: Stored only for the applicable verification and compliance period.
• Cookie Information: Session cookies normally expire when you close your browser, while persistent cookies remain until their configured expiry date or until you delete them.

Once the relevant retention period ends, information is securely deleted or anonymised unless continued storage is required by law.

You may have rights over your personal information under applicable law, including requesting access, correction, deletion, restriction, or objection. You may also ask about account privacy and data protection through the available player-support channel.

To exercise these rights, visit 7JL and contact player support. Requests are handled under the current privacy procedures and applicable legal requirements.

We apply layered safeguards designed to protect account details, personal information, and transaction records from unauthorised access.

• 128-bit SSL Encryption Data sent between your browser and our servers is protected while in transit.
• Mobile OTP Verification Mobile OTP verification may be required during account registration to help confirm your mobile number.
• Unusual Activity Monitoring Automated checks may flag unusual account activity for further review.
• Server Protection Technical safeguards are monitored and maintained to help protect platform systems and stored information.
• Security Reviews Security controls are reviewed periodically to identify risks and areas that may require improvement.
• Data Access Controls Account, transaction, identity, and gameplay records are handled using appropriate access controls and protective measures.

If a data security incident affects users, notices and required actions will follow applicable law and the circumstances of the incident.

The 7JL platform is intended only for Philippine adults aged 21 and above. Underage persons must not register, play, or provide personal information.

• Age and eligibility details may be checked during registration or account review. Anyone who does not meet the 21+ requirement may be refused access.
• Additional identity documents may be requested when needed to confirm account ownership, age, payment details, or withdrawal eligibility.
• If information linked to an underage person is identified, the account may be restricted or closed and the data handled as required by applicable law.

Please contact player support immediately if you believe a person under 21 has used your details to create an account.

Contact our player support team if you have questions about this privacy policy, wish to raise a concern, or want to request access, correction, or deletion of eligible personal data.

• Email Support [email protected]
• Live Chat Use the website support option whenever available. Response times may vary depending on request volume.
• Privacy Requests Submit your privacy enquiry through the official support channels listed on 7jlph.asia.

For more information, please read our Terms and Conditions Terms and Privacy Policy Responsible Gaming and responsible play pages.